Services.

Our Technical Advantage

Having comprehensive research and development capabilities in materials, structures, and software.

Material R and D Capability

Self formulated technology:
Master the core formula of PTFE material, and the performance can be customized and adjusted
Production process control:
precise control of polymerization process to ensure stable material properties
Performance modification technology:
improving specific properties of materials through filling, blending, and other methods
Detection and analysis capability:
equipped with advanced material analysis and testing equipment.

Structural Design Capability

Innovative structural design:
Unique drag chain structure design enhances support and space utilization
Simulation analysis capability:
using finite element analysis software to optimize product structure
Patent Protection:
Multiple Invention Patents and Utility Model Patents Protection
Rapid iteration capability:
Quickly optimize product design based on customer feedback

Software Development Capability

Intelligent selection software:
The only Chinese brand that has launched dust-free drag chain selection software
3D modeling capability:
Quickly generate product 3D models and support CAD export
Digital services:
Providing online selection, technical consultation, and after-sales service
Data driven optimization:
Continuously optimizing product performance based on user data

Our Service System

We have a comprehensive customer service system that can provide efficient, fast, and personalized services to our customers.

Technical Consulting Services

Pre consultation:
Provide technical solution suggestions based on customer needs
On site investigation:
Going deep into the customer’s site to understand the actual application environment
Solution Design:
Customized Solution Design and Validation
Technical training:
Providing customers with product usage and maintenance training

Quick Response Service

24-hour response:
respond to technical issues within 24 hours
48 hour on-site:
Technical personnel will arrive within 48 hours for major issues
Spare parts:
Adequate inventory of spare parts to ensure quick replacement
Remote support:
Provide remote technical support and fault diagnosis

Customized Service

Personalized design:
Customize products according to customers’ special needs
Small batch trial production:
Supports small batch customized product trial production
Quick prototyping:
Shortening the development cycle of new products
Continuous improvement:
Continuously improve products based on customer feedback

Serving In The Industry For Past Years

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Contact us via email

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laiyan@grpod.com

Services.​